Monday, February 15, 2010

A different way to look at the word "Vulnerability"

Excerpt from article on BW magazine by Patrick Lencioni:

"Vulnerability isn't a word that shows up on lists of ingredients for business success.  Here's why it should:  Without the willingness and ability to be vulnerable, we simply can't build deep and lasting relationships in business and, come to think of it, life.

Vulnerability is often seen as a weakness; it's actually a sign of strength.  People who are genuinely open and transparent prove that they have the confidence and self-esteem to allow others to see them as they really are, warts and all.  There's something undeniably magentic about people who can do that.

When it comes to the workplace, vulnerability is critical in the building of teams.  When teammates feel free to admit their mistakes, ask for help, and acknowledge their own weaknesses, they reduce divisive politics and build a bond of trust more valuable than almost any strategic advantage.  Another great venue for vulnerability is the one I work in, the world of service.  When consultants and advisers are willing to ask dumb questions, tell the unvarnished truth, or broach the painful, elephant-in-the-room topic, then engender loyalty and trust with clients."

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