Monday, March 8, 2010

From the book, Raving Fans ( a parable) by Ken Blanchard

"Laziness, stupidity, stuck in a rut, closed-minded, love of tradition, fear of the future, bullheaded, pigheaded, noheaded, who knows.  Two things are for sure, however.  One, those people aren't listening to customers, and two, they don't want Raving Fans."

(Anyone you know? :-))

No comments:

Post a Comment