Before: "There was not a lot of pride in the culture, and that was shocking to me." Mindy Grossman, talking about HSN when appointed CEO.
After: "If they don't want to go on air, then they don't want to work with us--they're not passionate." Grossman describing the type of designers she was looking for to sell on the air.
Results: During the depths of the recession, sales grew 3% in both 2008 and 2009, w/sales up 9% during 1st quarter of 2010. Stock price doing quite well also.
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